Nature of Business: Language Translation and Interpreting…
Customer Base: Public Sector and Commercial…
Reach: UK-wide, Europe and International projects…
Turnover: £2-£3 million…
Staff: Approx 25…
Start Date: June 2012…
End Date: May 2014…
Summary:
I worked with this well-established local company, Prestige Network, of around 25 employees for 22 months. When I started profits were low and there were many issues to address including poor customer retention. One of my first actions was to create a management team and to systematically work my way through the many issues that needed attention.
Results:
At the end of my contract in May 2014, I carried out the same financial snapshot and profits had increased to an average of £45,000 per month (this was confirmed with the Director of Finance). The company was in great shape: customer retention had improved dramatically, an experienced management team was functioning well and managing the day to day affairs of the company and profits had increased by over 700%!
Today… and the future:
Obviously I am not wishing to take sole credit for the success at Prestige Network during these 22 months. I had built up a very capable team and recruited some great people and the phenomenal growth was a joint effort. Some key individuals played a significant part in the growth of the company and its huge increase in profits and I am pleased to report that, since the end of my contract in May 2014, the structure has remained strong and this company has continued to grow and to prosper. This trend will, no doubt, continue unless its focus and structure are altered too drastically. Anyway, let’s see what the future holds.
Testimonial:
“Since Anthony’s arrival in Prestige Network, he has always been the one ‘to make a difference’. His presence and professional and management skills have been a major factor in the success of the company. Anthony has the integrity and the courage to stick with what really matters and knows what it takes to motivate staff, build customer loyalty and profitability and to create a winning team.” – Mr John D Dickens, Company Director
